PUGS is one calm dashboard on top of your Google Workspace and email — with assistants and AI agents booking clients, sending reminders, and clearing the admin. Then you add the tools built for how your studio runs.
Before a single custom tool, PUGS takes over the back office — and puts a gentle, capable team on it.
Gmail, Calendar, Drive, and Contacts brought together — nothing to migrate, nothing lost between apps.
Assistants and AI agents answer clients, sort the inbox, and handle the admin that follows you home.
Replies sent, appointments booked, reminders out, deposits taken — while you stay present with the person in your chair.
The twist: bolt-on tools for the parts of the day that never slow down. Here's the set for beauty & wellness.
Handles booking, rescheduling, and the "any openings?" messages — so your chair stays full without the back-and-forth.
Appointment reminders and soft no-show nudges that keep the calendar tight — warm, never pushy.
Follows up after each visit to bring clients back on a rhythm, so retention isn't left to memory.
Invites happy clients to leave a review at the perfect moment — and quietly flags an unhappy one to you first.
Drafts your posts and stories in your voice, so your page stays alive between appointments — no late nights.
Answers messages, takes deposits, and welcomes every new client warmly — even when you're mid-appointment.
Tell us the part of the week that wears you down, and we'll build the bolt-on around it — made for your studio.
And what's wearing you down. That's the whole intake.
Your Google and email get set up and the team steps in.
The bolt-ons for how you run bloom onto the dashboard.
The back office runs while you stay with your clients.
PUGS connects to HubSpot, so every inquiry gets answered, saved, and followed up — automatically. Your book stays full and no client is ever lost to a missed message.
Tell us about your studio and what you're after. We'll reach out to get you set up and take the first thing off your plate.
Made for beauty & wellness owners.
Early access · no card · no obligation.
Built by people who root for those who build.
We'll be in touch to get you set up and take the first thing off your plate. Keep it going — keep it growing.